1. Information We Collect

1.1 Information You Provide Voluntarily:

• Account Information: Name, email address, and login credentials

• Support Requests: Information you submit through contact forms or email correspondence

1.2 Information Collected Automatically:

• Device & Usage Data: IP address, browser type, device model, operating system, app version, and activity logs

• Cookies & Analytics: We use cookies and third-party analytics tools (e.g., Google Analytics) to monitor and analyze service performance and usage.

2. How We Use Your Information

We use your personal data to:

• Deliver, maintain, and improve our services and user experience

• Send notifications, updates, and support communications

• Analyze usage trends and user behavior to enhance service functionality

• Display relevant content or ads (where applicable)

We will never sell your personal data to any third party.

3. Legal Basis for Processing Data (EU Users Only)

If you are located in the European Union, we process your data on the following legal bases:

• Consent (e.g., newsletter sign-up, personalized ads)

• Contractual necessity (e.g., managing your account)

• Legitimate interest (e.g., service improvement, fraud prevention)

• Legal compliance (e.g., fulfilling statutory obligations)

4. Data Sharing

We may share your data with:

• Third-party service providers: for hosting, analytics, and customer support

• Advertising partners: for targeted advertising and reward systems (if enabled)

• Law enforcement or regulatory authorities: if required by law or court order

We ensure that all partners adhere to applicable local and international data protection standards.

5. Data Retention and Security

• We retain personal data only as long as necessary to fulfill the purposes outlined above.

• We implement industry-standard encryption and security protocols to protect your data.

• Data access is restricted to authorized personnel with technical and administrative safeguards in place.

6. International Data Transfers

By using our services, you agree that your data may be processed or stored outside your country of residence, including in the United Arab Emirates (UAE) and other jurisdictions where our service partners operate.

All cross-border transfers are subject to adequate safeguards such as Standard Contractual Clauses (SCCs) or other legally recognized frameworks.

7. Your Rights as a User

Depending on your jurisdiction, you may have the right to:

• Access and review your personal data

• Correct inaccurate or incomplete information

• Request deletion of your personal data ("right to be forgotten")

• Withdraw consent at any time (without affecting prior lawful processing)

• Lodge a complaint with a relevant data protection authority

To exercise your rights, please contact: legal@nosisapp.com Subject Line: "Data Rights Request"

8. Children's Privacy

Nosis is not intended for children under the age of 14. We do not knowingly collect personal data from children without verified parental or guardian consent. If we become aware of such a collection, we will promptly delete the data.

9. Rights of Users in India (Consumer Protection & IT Rules)

Under India’s Consumer Protection and Information Technology regulations:

• You have the right to know what data is being collected and why.

• You may contact our Grievance Officer at legal@nosisapp.com

• We commit to responding to complaints within 15 business days.

10. Use of Cookies

Nosis uses cookies and similar tracking technologies to:

• Store user session and preference settings

• Analyze platform performance and user experience

• Deliver personalized content or advertisements and enable rewarded features

You may manage your cookie preferences via your browser or device settings. For more details, please refer to our Cookie Policy.

11. Third-Party Links

Our Platform may contain links to external websites or services. We are not responsible for the privacy practices or content of third parties. We recommend reviewing their privacy policies separately before submitting any personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technological, or operational changes. The effective date at the top of this document will be revised accordingly. Significant updates will be communicated via the app or email.

13. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us at:

Legal Contact Email: legal@nosisapp.com Address: General Manager Nosis (Upturn Consultancy LLC) SHAMS, Sharjah Media City Sharjah, United Arab Emirates